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Nurisha Africa

Privacy Policy

At Nurisha Africa, we value your privacy and are committed to protecting your personal information in accordance with applicable laws including the Kenya Data Protection Act, 2019 and internationally recognized data protection standards.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our services, websites, mobile applications, payment systems, eCommerce platforms, POS systems, APIs, and related digital products.

1. Information We Collect

We may collect the following categories of information:

  • Full name
  • Email address
  • Phone number
  • Business information
  • Billing and payment details
  • Transaction records
  • Location and device information
  • IP address and browser data
  • Login and authentication records
  • Customer support communication
  • Uploaded files and business documents

2. How We Collect Information

We collect information when you:

  • Create an account
  • Use our POS or eCommerce systems
  • Process transactions
  • Contact customer support
  • Subscribe to newsletters
  • Use our mobile apps or websites
  • Integrate third-party services

3. How We Use Your Information

Your information may be used to:

  • Provide and improve our services
  • Process payments and transactions
  • Verify user identity
  • Provide customer support
  • Send service notifications
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Analyze system performance and usage
  • Enhance security and monitoring
  • Deliver marketing communications where consent has been provided

4. Cookies & Tracking Technologies

We may use cookies, analytics tools, and tracking technologies to improve user experience, remember preferences, and monitor platform performance.

You may disable cookies through your browser settings, although some features may not function properly.

5. Payment Processing

Nurisha Africa may integrate with third-party payment providers including but not limited to:

  • M-Pesa
  • Paystack
  • Stripe
  • Flutterwave
  • Banks and financial institutions

Payment information may be processed securely by these providers in accordance with their own privacy policies. Nurisha Africa does not store sensitive card information unless explicitly stated.

6. Data Sharing

We do not sell personal data. We may share information with:

  • Payment gateways
  • Cloud hosting providers
  • Security and fraud prevention partners
  • Government authorities where required by law
  • Service providers assisting in platform operations

7. Data Retention

We retain data only for as long as necessary to fulfill business, legal, tax, accounting, or compliance obligations.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your information, including encryption, access controls, monitoring, and secure hosting environments.

However, no internet-based system can guarantee absolute security.

9. Your Rights

You may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Withdraw consent
  • Object to certain processing activities
  • Request export of your data

10. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors.

11. International Data Transfers

Your information may be processed or stored outside Kenya using trusted cloud providers and infrastructure partners.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon publication on our platform.

13. Contact Information

If you have questions regarding this Privacy Policy or your data, contact:

Nurisha Africa
Website: https://nurisha.africa
Email: support@nurisha.africa